Privacy Policy

Last updated: 25 July 2026

This Privacy Policy explains how ABRAF GOLD PRIVATE LIMITED ("ABRAF", "we", "us" or "our") collects, uses, discloses and safeguards your information when you visit abrafgold.com, open or operate an ABRAF Gold Harvest savings account, lock a bullion price, or otherwise interact with our products and services. By using our website and services, you consent to the practices described here.

1. Information we collect

a. Information you give us

• Account details — your name, mobile number and a passcode you choose when you sign up for a Gold Harvest savings account.
• Transaction details — plan type, instalment amounts, bullion quantity/purity, locked price, GSTIN (if you provide one for a tax invoice), and payment reference information you share to confirm a bank transfer.
• Communications — messages you send us via WhatsApp, email, phone or forms.

b. Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed and referring links, collected through cookies and similar technologies (including the Meta Pixel) to measure and improve our website and advertising.

We do not collect or store your full bank account, card or UPI credentials on this website. Payments are made by you directly to our bank account via your own banking app.

2. How we use your information

• To create and operate your Gold Harvest account and record your instalments and accrued gold.
• To process bullion price locks and prepare tax invoices.
• To verify your identity, prevent fraud and secure your account.
• To respond to your enquiries and provide customer support.
• To measure and improve our website, products and marketing (including conversion measurement via the Meta Pixel).
• To comply with applicable law, including tax, KYC/AML and record-keeping obligations.

3. Cookies & tracking

We use essential cookies to keep you signed in, and analytics/advertising technologies such as the Meta (Facebook) Pixel to understand how visitors reach and use our site and to measure advertising performance. You can control cookies through your browser settings; disabling essential cookies may affect account functionality.

4. How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us operate (hosting, communications, analytics/advertising platforms such as Meta), bound by confidentiality obligations.
• Banks and payment partners to reconcile and confirm your payments.
• Authorities, regulators or courts where required by law or to protect our rights.

5. Data security

We apply reasonable technical and organisational measures to protect your data. Account passcodes are stored in a hashed (non-reversible) form for new accounts and account data is served only over an encrypted (HTTPS) connection after successful authentication. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We retain your information for as long as your account is active and thereafter as required to meet legal, tax, accounting and dispute-resolution obligations.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing. To exercise these rights, contact us at info@abrafgroups.com.

8. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision. Material changes will be posted on this page.

10. Grievance officer

For any privacy concern or grievance, please contact our Grievance Officer, [Name — to confirm], at info@abrafgroups.com. We aim to acknowledge complaints within 48 hours and resolve them within the timelines prescribed by applicable law.

Read our Terms & Conditions →